Winning Strategies for Online Reviews
by: Chris Marentis 06/21/2013
Today, your company’s reputation is influenced by what customers say about your products and services online. Taking into account how your business is discussed online is critical for success, since it affects your company’s overall online identity and SEO/search visibility and, ultimately, whether a customer calls for your services. Never before has it been so important to monitor search engines, online directories, and social media and to reply to customers about their respective experiences.