Author Archives: Phil Rappoport

Some companies fall into a trap of building a website and engaging in social media without considering some offline marketing opportunities. Although we in the local social media marketing industry understand the importance of using the web to communicate to … Continue reading →

You’ve probably heard complaints about customer service in this country. Clients exclaiming that customer service relations have gone downhill and it’s not like it used to be. As a business owner, you can use this to your advantage and separate yourself … Continue reading →